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For any customer service questions, please email us at hello@tumtumtreeshop.com.

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Frequently Asked Questions

Returns are accepted within 14 days of delivery. Items must be unused and in original condition. Refunds are issued after we receive the item. Return shipping is the buyer’s responsibility.

U.S. shipping (UPS 5-8 days) is free for orders over $75.

Absolutely! That's so thoughtful. You can definitely have us send the Zenorah® as a gift. When you view your cart, you can include a personalized note for the recipient, and insert their shipping address at checkout.

Yes! If that is your preference, both the round and rectangular trays allow for candles to be arranged in a straight line.

Yes! We will soon be selling a zen garden kit with options for other candle holders.

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Frequently Asked Questions